Steps we’ve taken, and ways cSubs is helping our clients maintain access to their purchased information.

Here at cSubs each of us understands the importance of the role we play in the information supply chain of our customers, and their trust in our ability to perform.

As the Coronavirus (COVID-19) impacts our operations and the operations of our clients, we want to let you know about the steps we’ve taken to help protect the health and well being of our employees and our service to our customers.  We also want to share with you some of the ways we can help in these difficult times, and some of the limitations we all face in this arena.

Like most of us, cSubs senior management monitors health alerts from the Centers for Disease Control and Prevention (CDC) and other news services. Everything we have read and considered stresses that the most effective way to contain the spread of the Coronavirus is to act with an abundance of caution, cleanliness and social distance. To that end, as of March 9 cSubs has taken the following steps:

We are committed to providing the best support services available in our industry, even as we all travel through this uncharted territory.  cSubs will put to good use our knowledge, experience and expertise in the information management field to sustain ourselves and our clients through these rough waters. Our top priority is to protect the health and safety of all of those around us, and we remain optimistic that together, we will get through this difficult period.

Stay safe and healthy.


Julie Sue Auslander


COVID 19: Steps we’ve taken, and ways cSubs is helping our clients maintain access to their purchased information. READ MORE

Product Enhancements

This month we’d like to draw your attention to our powerful polling system. User polls are a quick and effective way to collect information from your users; for example, when you want their input on contract renewal or right-sizing access to a particular resource.

  • Polls can be utilized to evaluate content your organization is assessing or considering. For example, you might poll users following a publisher demo, or during an RFP, or for comparing different product or service offerings.
  • cSubs polls feature fully customizable messaging: you have total control over your introductory message, questions for responders, response options (up to 3), closing message, and so on.
  • Single click convenience enables you to easily add individual users, workgroups, departments, regions, even whole subsidiaries to your polling audience. Polls can be sent to dozens, hundreds or even thousands of users working remotely or in offices anywhere in the world.  It’s a great way to replace cumbersome email renewals and follow-ups to multiple colleagues.
  • After you’ve sent your poll, sit back and watch the results roll in! Our dashboard shows you up to the moment, dynamic responses.
  • Once the poll closes, results can be exported to Excel to simplify your analysis and subsequent discussion process.

Benefits of using polling:

  • Time-saving communication tool, quick to set up and easy to use.
  • Involving your user groups in decision-making is proven to increase buy-in.
  • Real-time results graphics provide you with immediate feedback.

Some ways in which our clients are already utilizing our polling feature:

  • When assessing a new content provider and deciding whether or not to progress to the next step with them.
  • During budget assessment, by those contributing to license costs.
  • For right-sizing agreements based upon need, usage, utilization, etc.

If you have questions or would like to know more, please contact us for more information.