Steps we’ve taken, and ways cSubs is helping our clients maintain access to their purchased information.

Here at cSubs each of us understands the importance of the role we play in the information supply chain of our customers, and their trust in our ability to perform.

As the Coronavirus (COVID-19) impacts our operations and the operations of our clients, we want to let you know about the steps we’ve taken to help protect the health and well being of our employees and our service to our customers.  We also want to share with you some of the ways we can help in these difficult times, and some of the limitations we all face in this arena.

Like most of us, cSubs senior management monitors health alerts from the Centers for Disease Control and Prevention (CDC) and other news services. Everything we have read and considered stresses that the most effective way to contain the spread of the Coronavirus is to act with an abundance of caution, cleanliness and social distance. To that end, as of March 9 cSubs has taken the following steps:

We are committed to providing the best support services available in our industry, even as we all travel through this uncharted territory.  cSubs will put to good use our knowledge, experience and expertise in the information management field to sustain ourselves and our clients through these rough waters. Our top priority is to protect the health and safety of all of those around us, and we remain optimistic that together, we will get through this difficult period.

Stay safe and healthy.


Julie Sue Auslander


COVID 19: Steps we’ve taken, and ways cSubs is helping our clients maintain access to their purchased information. READ MORE

Karen Jacobs

Karen joined cSubs as Senior Account Manager in November 2019 following a publishing career in advertising, licensing, and standards sales. As a relationship manager her expertise is in working with clients to better understand their business and direct them to solutions that are the right fit at the right time.

Karen started her career at Ziff-Davis when it was a fledgling technology company, moving to community publishing and then to financial before returning to tech. One day while at American Banker she was handed a folder, pointed to new cube, and told that she now managed the reprints business. Not knowing what a reprint was, she dove right in and created a multi-million-dollar reprint business. Karen next moved to CMP media and developed their reprint business, maximizing the profit to the business until she took her expertise in business publishing to Copyright Clearance Center. After nearly 13 years with CCC Karen represented British Standards Institute (BSI) in North America for their standards library and database.

Karen now lives in New Hampshire with her daughters, two active dogs, and a couple of cats. She is actively involved in her community. She enjoys mowing the lawn, snow-blowing the driveway, kayaking, walking, snowshoeing, and the generally calm pace of life New England offers.