News and Press Releases

News The Swets Bankruptcy: How cSubs Can Help Your Organization Weather the Storm

We are sad to report that Swets, a longtime cSubs competitor and industry denizen, has filed for bankruptcy. The sudden fall of Swets heightens our awareness of how quickly conditions change in our industry, how difficult it can be to respond strategically to marketplace challenges, and how each step counts.

Agents, publishers, and customers together form a service chain; when one link suddenly fails, those that remain must adapt, realign, and reestablish their connections so the chain continues to function. This shift presents new opportunities and possibilities for both agents and customers. cSubs is here to help — as forward-looking, sure-footed, and creative problem solvers, we're a strong link anchoring that knowledge resource management supply chain.

Transition Experts Ready to Help

As a privately held, woman-owned company, cSubs has successfully served the market for more than 30 years. We are available today to help you and your organization with all your subscriptions, including print and electronic, single subscriber and group, individual licenses and multi-user contracts. Our experienced, dedicated account teams work successfully with organizations of all sizes, including Fortune 100.

At cSubs, we are experts in rapid, flexible, and seamless transitions. The Swets bankruptcy presents the additional challenge of occurring at the height of renewal season, so our experts are ready immediately to help your organization at this critical time of year.

Minimizing Financial Impact

We understand the substantial financial impact and gravity of the Swets announcement. While the situation is unnerving, we are ready to help you mitigate risk, and seamlessly transact renewals — and most importantly, we are here to advise and provide a safe haven during this storm. Our publisher relations team is already working with major publishers to see that there are no service interruptions for Swets customers who engage cSubs, and to minimize the financial impact on any cSubs customers who have previously remitted payment to Swets.

To discuss the ways we can be of service to you and your organization, please contact any of us:

  • David Rifkin
    Executive Vice President
    (201) 307-9900 extension 102,
  • Randy Bloom
    Business Development Manager
    (201) 307-9900 extension 125,
  • Nick Collison
    Library Support Manager, Publisher Relations
    (201) 307-9900 extension 121,
  • Allyson Castelluccio
    Onboarding Manager, Business Development
    (201) 307-9900 extension 120,

Press Release
cSubs Fuels Innovation and Advantage with Ariba

Ariba Logo SUNNYVALE, Calif. (Business Wire)  —  

In today's hyper-connected always on economy, eCommerce isn't just a faster, more convenient way for consumers to get the things they need to manage their personal lives. It's fast becoming the de facto standard for businesses to secure the goods and services necessary to run their operations. Recognizing this trend, cSubs, a knowledge resource management provider, set up shop on the Ariba�� Network nearly a decade ago. And today, it is leveraging the world's largest, most global business-to-business trading platform to not only connect and transact with its customers more efficiently, but to deliver innovations that simplify and enhance the way they do business.

It all started with the most basic need that every company must meet: customer demand. "We had customers coming to us saying 'this is the way we do business.' So we had to put an eCommerce platform in place," recalls Ken Redler, Chief Technology Officer at cSubs, whose business is helping companies procure, manage, and analyze their subscriptions, books, memberships, software licenses, and other knowledge resources.

As a small business, cSubs needed to find a way to meet these requirements without spending huge amounts of time and resources. And it found one in Ariba, an SAP company.

cSubs began by launching an eCommerce site on the Ariba Network in 2005 and creating a PunchOut catalog through which its customers could more effectively manage the increasingly complex flow of content entering their organizations. "We were able to quickly and easily get the infrastructure we needed in place," Redler says.

And within two years, 25 percent of the company's business was coming from this new channel. "The great thing about Ariba is once you're on board, your logo appears right next to the logo of billion-dollar companies," Redler says. "And that's been a great growth driver for a small company like cSubs."

In 2012, cSubs took things to the next level and launched the cSubs Clarity Service, a new licensed content and contract management solution that leverages the workflow capabilities of the network to provide customers with centralized control of electronic content tasks and analytics, including pricing, contracts, access rights, renewals, usage statistics, and terms and conditions.

"In their early days, business networks were all about connecting buyers and sellers to collaborate more efficiently," said Dr. Chakib Bouhdary, President, Business Networks, SAP. "But they are fast becoming a platform for business innovation and competitive advantage, as companies like cSubs leverage the Ariba Network as a channel to deliver new products, reach new customers and drive revenue."

According to Redler, the launch of the cSubs Clarity Service has enabled the company to take a complex, hard-to-manage category and make it easy for its customers. "And it gives us a tremendous leg up in competing with much larger companies, which has been a great growth driver for our business," he adds.

It also provides cSubs visibility into order flow and payment cycles that enable the company to more efficiently manage its cash.

"When you're dealing with a big company, you're always worried about whether the invoice has been received or the check been sent," Redler says. "Being on the Ariba Network closes the loop and helps answers all those questions."

Ariba offers a wide-range of solutions designed to help selling organizations create effective eCommerce strategies that fuel business innovation and growth. Click here to learn more about these offerings and the value they can deliver to your selling organization.

About cSubs

cSubs is a woman-owned, award-winning SaaS knowledge resource management provider helping clients optimize the purchase, usage, and renewal of subscriptions, licenses, market data feeds, e-content, memberships, books, and other knowledge resources, through its cSubs and Clarity services. For more information on the company and its solutions, visit:

About Ariba, an SAP Company

Ariba is the world's business commerce network. Ariba combines industry-leading cloud-based applications with the world's largest web-based trading community to help companies discover and collaborate with a global network of partners. Using the Ariba�� Network, businesses of all sizes can connect to their trading partners anywhere, at any time from any application or device to buy, sell and manage their cash more efficiently and effectively than ever before. Companies around the world use the Ariba Network to simplify inter-enterprise commerce and enhance the results that they deliver. Join them at:

About SAP

As market leader in enterprise application software, SAP (NYSE:SAP) helps companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mobile device ��� SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable more than 258,000 customers to operate profitably, adapt continuously, and grow sustainably. For more information, visit

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as "anticipate," "believe," "estimate," "expect," "forecast," "intend," "may," "plan," "project," "predict," "should" and "will" and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP's future financial results are discussed more fully in SAP's filings with the U.S. Securities and Exchange Commission ("SEC"), including SAP's most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

© 2014 SAP SE. All rights reserved.

SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other countries. Please see for additional trademark information and notices.

© 2014 cSubs LLC. All rights reserved.

News Ken Redler Speaking at SAP SAPPHIRE NOW

SAP Logo cSubs CTO Ken Redler will be a speaker at SAP SAPPHIRE NOW, June 3-6, 2014, at the Orange County Convention Center in Orlando, FL. Ken will be speaking in a 45-minute loosely-structured roundtable format on June 6th at 11:00 a.m., entitled "Gain Bottom-Line Value from a Business Network Connection". Topics will include defining and managing growth, risk, and visibility in the context of a business network: how cSubs has leveraged the SAP/Ariba network to deliver value to existing clients, and as the hub of a go-to-market strategy for new product development.

SAP SAPPHIRE NOW + ASUG Annual Conference

News cSubs CTO Ken Redler Speaking at Budd Larner Licensing Event

Budd Larner cSubs CTO Ken Redler gave a talk at the renown Budd Larner Software License Negotiation seminar, April 9-11, 2014, at the New York Crowne Plaza Hotel. Ken talked about the risks and implications of "category creep" in the realm of licensed content management -- how knowledge resources are becoming more like software, and how to meet this challenge in your organization.

This is the fourth time cSubs has presented at this sold-out event, which focuses on the legal, technical, and business implications of software license management and negotiation.

News Ken Redler Speaking at SAP Brazil Summit

SAP Logo cSubs CTO Ken Redler will be giving a talk at the SAP Americas SME Summit in Sao Paulo, Brazil, on November 6th, 2013. The talk will be about the importance of collaborative business networks, and how the the SAP/Ariba ecosystem provides powerful leverage for small- to medium-sized businesses.

News cSubs CTO Ken Redler Speaking at Ariba Live 2013

Ariba Logo cSubs CTO Ken Redler was a featured speaker again this year at Ariba Live in Washington, DC. Ken spoke about the strategic advantages of building new products and services on top of integrated platforms like Ariba, and how massive IT budgets are not required.

Ken also spoke about Clarity, cSubs' new licensed content and contract management service. cSubs is building Clarity to be uniquely positioned for tight integration with Ariba, taking advantage of PunchOut and Single Sign-On to deliver powerful new features to customers through their existing infrastructure.

Ariba has posted a Slideshare version of the deck accompanying the talk.

News AribaPay Intro Video Features Ken Redler's Testimonial

Ariba Logo Ariba is rolling out a brand new payment service, called AribaPay. cSubs CTO Ken Redler gave some early feedback to Ariba during the development process, and was later interviewed; his testimonial is now featured prominently in the AribaPay rollout video. You can see the video at the new AribaPay Website.

News cSubs and Julie Auslander Featured in SLA Chapter News

Read this great new article about cSubs, Julie Auslander, and Community Building, posted on the Special Libraries Association NY Chapter website. Julie talks about Librarians as key stakeholders in information purchasing decisions, and how cSubs customers benefit from the company's experiences while growing and adapting to market challenges.

Building a Business with a Sense of Community

News Julie Auslander honored as WBENC Star

WBENC Logo We are proud to announce that cSubs President Julie Auslander has been honored as a WBENC Business Enterprise Star, representing the Women Presidents' Educational Organization for New York.

Selected by WBENC's 14 Regional Partner Organizations (RPOs), the 2012 WBENC WBE Stars serve as national spokeswomen on behalf of WBENC citing the benefits of certification, corporate and/or government access, business and educational opportunities, and networking and alliances.

You can read more about this honor on the WBENC Stars site

News cSubs CTO Ken Redler to Speak at Ariba Live 2012

Ariba Logo cSubs CTO Ken Redler will be a speaker again this year at Ariba Live in Las Vegas. Ken will be speaking on a panel titled "Beyond the SKU: Driving Compliance Across Complex Categories", part of the Collaborative Commerce track, on April 11th at 2:45 p.m.

The focus of the panel will be on expanding the horizons of both buyers and sellers beyond the traditional goods-based procurement workflow. Ken will talk about how cSubs brings valuable new services and information management tools — services outside the typical punchout catalog experience — into the Ariba buyer/supplier interaction, with a special focus on cSubs' new e-content management services and systems.

Ariba Live 2012 is being held in Las Vegas at Caesar's Palace, April 10 through 12.

News Julie Auslander Named Garden State Woman of the Year Entrepreneur

We are proud to announce that cSubs President Julie Auslander has been named Garden State Woman of Year Entrepreneur. The Woman of the Year program recognizes women who demonstrate exceptional leadership in their professional lives, have a commitment to making a difference in the lives of others and serves as role models for other women.

News cSubs Selected as 2012 Top Business by

Top 2012 Business cSubs is proud to announce that the company has again been selected as a Top Business winner by, making the 2012 Top Businesses list. The list focuses on privately held American companies that distinguish themselves in the modern marketplace.

cSubs will be honored at the 12th Annual National Business Awards Ceremony and Conference. The event promotes business opportunities by bringing together America's "Top Business Owners" and "Top Fortune 500���. It will be held at the Foxwoods Resort and Casino in Mashantucket, Connecticut, April 25 - 27, 2012. is a national resource portal for small businesses and large organizational buyers. It is a membership-based exchange platform that facilitates contacts and communication, streamlines business processes and provides vital business news and information.

News cSubs President Julie Auslander Featured at

Vote for Julie Auslander's interview at mo.comcSubs President Julie Auslander was recently interviewed at Read and vote for Julie's interview, where she discusses the origins of cSubs, building a business that supports the needs of families, her experiences writing a widely-read blog for, and some of the exciting new opportunities in electronic content management.

News cSubs CTO Ken Redler Speaking at Ariba Commerce Summit 2011

Ariba LogocSubs Chief Technology Officer Ken Redler will be a featured speaker at the Ariba Commerce Summit at the Intercontinental Hotel in Chicago on October 20th, 2011. Ken's talk will be about how cSubs works with buyer firms on the Ariba platform to provide technology and service innovations "beyond the SKU".

News cSubs Makes the Inc 5000 Fastest Growing Companies List for Fourth Year

Inc 5000 We are proud to announce that cSubs has made the Inc. 500|5000 list of the fastest-growing private companies in America for the fourth time.

With this accomplishment cSubs joins the rarified company of enterprises that have appeared on the list multiple times, many of which have grown to become national icons.

cSubs will be honored at the 30th Annual Inc. 500|5000 Conference and Awards Ceremony, which is being held September 22-24, 2011, at the Gaylord National Resort and Convention Center in Washington, D.C.

News cSubs is Ariba® Ready™

Ariba Logo cSubs is a member of the Ariba Ready Silver program, providing buyers with a streamlined, scalable, easily deployed solution that integrates seamlessly with the Ariba Buyer experience.

News cSubs Partners with Copyright Clearance Center

CCC Logo cSubs has partnered with Copyright Clearance Center, Inc., to provide seamless integration of CCC's rights licensing and advisory tools. cSubs customers can now search, price and obtain copyright permissions directly within the cSubs service workflow.

News cSubs CTO Ken Redler Speaks at Ariba Live

cSubs Chief Technology Officer Ken Redler was a featured speaker at Ariba Live on April 11th. Ken spoke about the push toward electronic content, and the resulting management and risk mitigation challenges. The Ariba Live conference was held in Nashville, TN, from April 10th through 12th, 2011.

News cSubs in the UK and Philippines

cSubs has staff providing service and support locally in both the UK and the Philippines. For information about our UK services, and services throughout the EU, please contact Nick Collison at For cSubs Philippines information, and information about cSubs operations in Asia, please contact Maria Borja at

Office Location

155 Chestnut Ridge Road
Montvale, NJ 07645
Tel (201) 307-9900
Fax (201) 307-9590

Mailing Address

Post Office Box 648
Montvale, NJ 07645-0648